Support

Last updated: May 12, 2026

A question, an issue, a request? We read and reply to every message. This page gathers the best ways to reach us and the resources that may answer your question faster.

Contact us

Send us an email at the address below. Replies in English or French.

Email: contact@expozart.com

If possible, include your role (artisan, organizer, visitor), the email tied to your account, and a clear description of your request.

Response time

We typically reply within 48 business hours (Monday to Friday). Account security or privacy issues are handled in priority.

Common topics

Before reaching out, these pages may already have the answer to your question.

• Terms of service — Usage rules, termination, payments and billing, off-platform contact.
• Privacy policy — Data collected, purposes, GDPR rights, retention.
• Data deletion — How to delete your account and all associated data.

Billing and subscriptions

Subscriptions (Pro Monthly, Pro Yearly) and per-event purchases go through the App Store or Google Play. Invoices are available from your store account. For an invoice issued by Expozart (accounting needs), email us with your proof of purchase.

Report an issue or abuse

Inappropriate behavior, off-platform contact, non-compliant content: report it directly in the app via the relevant profile's menu, or by email with a description and screenshots if possible.

Publisher

Expozart is published by Gaspard Tapon, in France.